Policies - Coastal Design Studio LLC
Workshop Cancellation Policy
If you are unable to attend and it is at least 48 hours prior to the workshop, please contact us here with the request and we will refund 100% of your payment, transfer you to another available session, or provide credit/voucher toward a future workshop. If you contact us within 48 hours before the workshop, unfortunately we cannot issue a refund but could issue you a credit to a future class of equal value.
Why? Our workshops require a great deal of pre-planning, including ordering supplies and tools -- all based on the number of students who register. When students ask to cancel or reschedule at the last minute, the business loses money. As a small business, I am unable to absorb these costs and still keep our class prices low.
In fairness to all of our customers we are unable to make exceptions to our policy, including for reasons of illness or travel. If you are unable to attend a workshop at the last minute, we suggest giving your spot to a friend!
Coastal Design Studio reserves the right to cancel a workshop at any time for reasons such as low registration or inclement weather. In the event Coastal Design Studio LLC cancels a class, you will be issued a full refund.
Most of our workshops are between 1 and 3 hours. All of the materials, equipment and instruction will be provided.
You should arrive to workshops at least 10 minutes early to get checked in.
In keeping with the social atmosphere of our events, we encourage customers to bring their own drinks and snacks!
Some of our projects can get messy or stain clothing. It is a good idea to always wear something you can live with getting damaged. Although we do provide smocks and aprons.
Gift Certificates & Class Packs
Gift certificates and Class Packs purchased through the website are delivered via email to recipients within 24-48 hours. The certificate or class voucher may only be used toward Coastal Design Studio LLC events, unless otherwise noted. Gift certificates and Class Packs do not expire and all sales are final.
Retail Returns & Exchanges
Items bought from the store (online or in person) can be returned for a refund or exchange within 30 days of purchase.
Communication and Photography
If you opt in to receive marketing communications from us you consent to the processing of your data to send you such communications, which may include newsletters, blog posts, surveys, and information about new events. We retain a record of your consent. You can choose to no longer receive marketing communications by clicking unsubscribe from a marketing email.
Staff may take photographs or videos of workshop participants, individually or in groups. These photographs or videos may appear in future publications, such as our social media, website, newsletter or other publicity. Attendees consent to having their photograph taken or such videos shown and used for such purposes. If you do not wish to be photographed or videotaped, please notify us to that effect.
By registering for any workshop, class, or event, you agree to indemnify, defend, and hold harmless Coastal Design Studio LLC, its managers, members, employees, contractors, volunteers, and any other people officially connected with the event from and against any and all claims for personal injuries or damages of any kind arising from your participation.